Avaya Aura Communication Manager Administration Training
Avaya Aura Communication Manager Administration Training Introduction:
Avaya Aura Communication Manager Administration Course Content
CM Overview
- System Overview
- Components & Capacity
CM Interfaces & System Forms
- CM Access
- CM ASA
- CM AAA
- CM Dial Plan
- CM FAC
- CM System Configuration Lab
CM Station User Administration
- CM Endpoints
- User Administration
- Administer User Configuration Lab
- CM & one-X Communicator
- Configure new Stations & Administer one-X Lab
System Features
- Restriction Class
- Service Class
- Personal Station Access
- Terminal Translation Initialization
- CM FRL
Station Features
- Abbreviated Dialing
- Appearance of Bridged Call
- Priority Calling
- Call Hold & Transfer
- Administer CM Basic Features Lab
Group Features
- Incoming Call Administration
- Call Forwarding & Call Pickup
- Hunt Groups
- ACD
- Administer CM Incoming Calls Lab
Trunks & Routing
- Outgoing Calls Administration
- Trunks Administration
- Alternate Route Selections
- Automatic Alternate Routings
- Administer Outgoing Calls Lab
System Status & Reports
- Troubleshooting Alarms & Errors
- Reset levels
- Reports