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acucw1 cisco Training Course Content:

1. Overview on  Cisco Unified Communications Manager (CUCM)
  • Telephony & IP Phones
  • Architecture of CUCM
  • Endpoints in theCUCM
  • Connecting the End-User Devices
  • The CUCM Administration
2. Configuring Users & Phones
  • Managing the User Accounts in CUCM
  • Implementing of IP Phones
  • Remote Monitoring & Troubleshooting
3. CUCM Dial Plan & Calling Privileges
  • The Route Patterns
  • Calling Privileges & Restrictions
4. Configuring of CUCM Applications & Features
  • Music on Hold, Annunciator, & Conferencing
  • The Video Advantage
  • User Features & Web Pages
  • Call Detail Records & Billing
  • Configuring  theVoice Mail
5. Unity & Unity Connection
  • Integration
  • General_Setup
  • Administration
  • Subscriber_ Setup
  • Configuring The Global Subscriber Settings
  • Configuring The Subscriber Accounts & Settings
  • Building an Voice Mail Menu & Audiotext Application
  • Call & Interview Handlers