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acucw1 cisco Training Course Content:
1. Overview on Cisco Unified Communications Manager (CUCM)
- Telephony & IP Phones
- Architecture of CUCM
- Endpoints in theCUCM
- Connecting the End-User Devices
- The CUCM Administration
2. Configuring Users & Phones
- Managing the User Accounts in CUCM
- Implementing of IP Phones
- Remote Monitoring & Troubleshooting
3. CUCM Dial Plan & Calling Privileges
- The Route Patterns
- Calling Privileges & Restrictions
4. Configuring of CUCM Applications & Features
- Music on Hold, Annunciator, & Conferencing
- The Video Advantage
- User Features & Web Pages
- Call Detail Records & Billing
- Configuring theVoice Mail
5. Unity & Unity Connection
- Integration
- General_Setup
- Administration
- Subscriber_ Setup
- Configuring The Global Subscriber Settings
- Configuring The Subscriber Accounts & Settings
- Building an Voice Mail Menu & Audiotext Application
- Call & Interview Handlers
