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bmc-remedy-ar1-OnlineTraining

Bmc Remedy Ar1 Course Content

INTRODUCTION OF AR SYSTEM 7.6.04
  • Introduction of fictitious company Venizyne
  • Understanding the architecture of AR System
  • Identify the benefits of AR System
  • Discussion of AR System business roles
ACCESSING THE AR SYSTEM APPLICATIONS
  • Using BMC Remedy User
  • Using BMC Remedy Mid Tier
  • Using the Preference Server
  • Accessing forms in AR System
WORKING WITH AR SYSTEM FEATURES
  • Working with the Alerts
  • Using Basic & Advanced search
  • Creation of reports in AR System
  • Creation of macros in AR System
USING BMC REMEDY DEVELOPER STUDIO
  • Dismantling an AR System application
  • Exploring BMC Remedy Developer Studio
  • Using forms in AR System
  • Creating & using fields
  • Using workflow in AR System
UNDERSTANDING THE ACCESS CONTROL
  • Understanding access control model in AR System
  • Understanding need for users & groups
  • Creation of groups in AR System
  • Creation of users in AR System
  • Implementing access control for forms, fields &
  • Workflow
  • Setting the default permissions for an application
UNDERSTANDING AR SYSTEM OUT-OF-THE-BOX APPLICATIONS
  • Understanding various out-of-the-box applications