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Cisco Call Manager Training Course Content:
Chapter 1
Topic 1 Planning The CallManager Implementation
Topic 2 Planning The Centralized Call Processing Deployments
Topic 3 Installation of CallManager
Topic 4 Backing Up & Restoring the Environment
Topic 5 Upgrading & Patching CallManager
Topic 6 Securing _ Environment
Topic 7 Configuring CallManager & IP Telephony Components
Chapter 2
Topic 8 Managing Services & Parameters
Topic 9 Using The Multilevel Administration
Topic 10 Mastering The Directory Integration
Topic 11 Administering The Call Detail Records
Topic 12 Managing & Monitoring the System
Topic 13 Using The Real-Time Monitoring Tool
Topic 14 The CallManager 4.0 New Feature Description