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ITIL intermediate rcv training

Introduction To  Itil Intermediate Rcv Training Course:

ITIL Intermediate Release, Control and Validation in short called as  ITIL Intermediate RCV.  The  RCV is an specific module that  lies with providing better understanding of the practical practices incorporated with  specialized stream & enable efficient handling of successful planning of  the projects, proper testing & there after implementation of newly planned services, etc. The Proper & efficient implementation of these functions will help to meet the current needs if the company the certified individual is working for. Global Online Trainings delivers an  Itil Intermediate Rcv Training  program  by expert trainers who train the participants  in terms of  ITIL RCV Certification. Here we cover every aspect of the RCV model &  prepare candidates for practical processes in an industry based environment.

Itil Intermediate Rcv online training course content

Introduction
  • Exploring the purpose & objectives of the service transition stream
  • Scope of the service transition phase
  • Developing an effective service to transition strategy
  • Approach & best practices in planning & coordinating service transition activities
Core Release, Control & Validation Processes
  • Change the management
  • Service asset & configuration management (SACM)
  • Service validation & testing (SVT)
  • Release & deployment management (RDM)
Request Fulfillment & Change Evaluation
  • Analysing how the  service requests should be handled
  • Evaluating services against the target performance
Knowledge Management (KM)
  • business value of the KM process
  • Identifying  an effective KM strategy
  • Analysing the basic layers
  • Effective data and information management
Roles & Responsibilities
  • Change management
  • Service asset & configuration management
  • Release & deployment management
  • Request fulfillment & change evaluation
Technology & Implementation Considerations
  • Technology as part of implementing the service management
  • Evaluation criteria for the service management tools
  • Identifying good practices with the service design
  • Challenges, critical success factors & risks
  • Managing the  change in operations
  • Implementing the service management technologies