Introduction To Itil Intermediate Rcv Training Course:
ITIL Intermediate Release, Control and Validation in short called as ITIL Intermediate RCV. The RCV is an specific module that lies with providing better understanding of the practical practices incorporated with specialized stream & enable efficient handling of successful planning of the projects, proper testing & there after implementation of newly planned services, etc. The Proper & efficient implementation of these functions will help to meet the current needs if the company the certified individual is working for. Global Online Trainings delivers an Itil Intermediate Rcv Training program by expert trainers who train the participants in terms of ITIL RCV Certification. Here we cover every aspect of the RCV model & prepare candidates for practical processes in an industry based environment.
Itil Intermediate Rcv online training course content
Introduction
- Exploring the purpose & objectives of the service transition stream
- Scope of the service transition phase
- Developing an effective service to transition strategy
- Approach & best practices in planning & coordinating service transition activities
Core Release, Control & Validation Processes
- Change the management
- Service asset & configuration management (SACM)
- Service validation & testing (SVT)
- Release & deployment management (RDM)
Request Fulfillment & Change Evaluation
- Analysing how the service requests should be handled
- Evaluating services against the target performance
Knowledge Management (KM)
- business value of the KM process
- Identifying an effective KM strategy
- Analysing the basic layers
- Effective data and information management
Roles & Responsibilities
- Change management
- Service asset & configuration management
- Release & deployment management
- Request fulfillment & change evaluation
Technology & Implementation Considerations
- Technology as part of implementing the service management
- Evaluation criteria for the service management tools
- Identifying good practices with the service design
- Challenges, critical success factors & risks
- Managing the change in operations
- Implementing the service management technologies