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ITIL v3 MALC training

 Introduction To ITIL V3 MALC Training Course:

The Managing Across the Life cycle in short called as MALC.  This is considered as the final module of the Service Lifecycle and or the Service Capability Intermediate courses that leads to the ITIL Expert in IT Service Management recognition. As a part of  ITIL V3 MALC Training  you will maily focus on publications,  focusing on business, management & supervisory objectives, purpose, processes, functions & activities, & on the interfaces & interactions between the processes covered in the Service Lifecycle. The MALC is to give delegates the skills to support an organization’s service delivery by bridging the service lifecycle stages.  This course is mainly designed using an engaging scenario‐based approach to learning the core disciplines of the ITIL best practice & the positions the student to successfully complete the associated exam. For more details about the course contact our help desk now. 

Itil V3 Malc online training course content

Introduction
  • Lifecycle positioning & transition
  • open-loop vs. closed-loop systems
  • Relationship between business & IT
  • Achieving business value with people, process & functions
Managing the Strategic Change
  • The Business Benefits & Resourse Planning
  • Business Realization, Value to Business & Variable Cost Dynamics (VCD)
  • Business policy &  future direction
  • Controlling the Quality
  • Defining awareness among communication activities
  • Education & knowledge transfer management
Risk Management
  • Evaluating & Controlling  Risk
  • Transferring the risks
The Planning & Implementation Of IT Service Management
  • Key Activities & Policy Consideration
  • Directing, Controlling & Evaluating
Handling the Organizational Challenges
  • Addressing the Organizational Challenges
  • Determining the  organizational maturity
  • Identifying structure of organization
  • The Knowledge Management
Service Assessment
  • Measuring Value
  • Monitoring & Justifying activities
  • Reporting activities
  • The Service Portfolio Assessment
Complementary Industry Guidance & Tool Strategies
  • Industry Standards
  • Service Management maturity & Governance  framework
  • Project Management
  • The Tool Strategies