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Retail Point-of-Service POS Business Essentials

Retail Point-of-Service (POS) Business Essentials

Overview of the Oracle Retail Point-of-Service
  • Retail Footprint
  • Retail Business Practices
  • Retail Routine
  • What Is Point-of-Service?
  • Main Screen Regions
  • Language & Locale Support
Daily Operations & Time Tracking
  •  Opening the Store
  • Start of Day Function
  • Register & Till Open Function
  • Suspending & Resuming Tills
  • Closing the Store Functions
  • Clocking In & Out
  • Participant Practice Session: Performing Daily Operations
Completing Transactions
  •  Selling Items to Customers
  • Tendering Options
  • Related Items
  • E Receipt
  • Performing Returns
  • Performing Item Services
  • Post Voiding & Suspending Transactions
  • Participant Practice Session: Tendering a Transaction
Linking Customers & Sales Associates
  • Linking Customer & Sales Associates to Transactions
  • Customer Options
  •  Customer Information
  • Must-Link Transactions
Adjusting Prices & House Accounts
  • Pricing Options
  • Price Override
  • Markdowns
  • Manual Discounts
  • Price Adjustments
  • House Accounts
  • Participant Practice Session: Adjusting Prices
Admin Options
  • Manager Options
  • Report Options
  • System & Register Status
  • Employee Options
Orders, Fulfilment, & Inventory Inquiry
  • Handling Orders
  • External Order Payment
  • Bill Payment
  • Fulfilment
  • Processing Orders
  • Inventory Inquiry
  • Store Information
Training Mode & Transaction Re-entry Mode

Using the Training Mode

Activating Training Mode

POS & Administrative Functions

Security & Parameter Settings

Transaction Re-entry Mode

Activating Transaction Re-entry Mode

Transaction Re-entry Mode Functionality