Retail Point-of-Service (POS) Business Essentials Training
Retail Point-of-Service (POS) Business Essentials
Overview of the Oracle Retail Point-of-Service
- Retail Footprint
- Retail Business Practices
- Retail Routine
- What Is Point-of-Service?
- Main Screen Regions
- Language & Locale Support
Daily Operations & Time Tracking
- Opening the Store
- Start of Day Function
- Register & Till Open Function
- Suspending & Resuming Tills
- Closing the Store Functions
- Clocking In & Out
- Participant Practice Session: Performing Daily Operations
Completing Transactions
- Selling Items to Customers
- Tendering Options
- Related Items
- E Receipt
- Performing Returns
- Performing Item Services
- Post Voiding & Suspending Transactions
- Participant Practice Session: Tendering a Transaction
Linking Customers & Sales Associates
- Linking Customer & Sales Associates to Transactions
- Customer Options
- Customer Information
- Must-Link Transactions
Adjusting Prices & House Accounts
- Pricing Options
- Price Override
- Markdowns
- Manual Discounts
- Price Adjustments
- House Accounts
- Participant Practice Session: Adjusting Prices
Admin Options
- Manager Options
- Report Options
- System & Register Status
- Employee Options
Orders, Fulfilment, & Inventory Inquiry
- Handling Orders
- External Order Payment
- Bill Payment
- Fulfilment
- Processing Orders
- Inventory Inquiry
- Store Information
Training Mode & Transaction Re-entry Mode
Using the Training Mode
Activating Training Mode
POS & Administrative Functions
Security & Parameter Settings
Transaction Re-entry Mode
Activating Transaction Re-entry Mode
Transaction Re-entry Mode Functionality