India: +91 406677 1418

WhatsApp no. : +919100386313

USA: +1 909 233 6006

Telegram : +15168586242

SAP BCM  Training

SAP BCM Training

Introduction to SAP Business Communications Management
  • Capabilities & Features
  • Communication Desktop (CDT)
  • Directory & Presence Services
  • CRM & ERP Integration
  • Communications-Enabled Business Processes (CEBPs)
  • Interactive Voice Response (IVR)
  • Monitoring & Reporting
  • Deployment Options
Competitive Landscape
Strengths & Weaknesses
Calculating Return on Investment (ROI)
Key Learnings