USA: +1 909 233 6006, +1 516 858 6242

India : +91 9573394499

SAP CRM Training

SAP CRM training

Introduction to SAP CRM Training:

SAP CRM training where SAP CRM means systems applications and products customer relationship management. Here CRM means it is a system that you as a business owner used to streamline the process of interacting with your client. In most cases your systems are used for automating the process. The process of interacting with client you can automate that process using the CRM system. CRM systems are not only good for automating the process of interacting with new prospects but it is also used for re engaging with your existing clients from the past and used for improving retention rate. CRM systems are like centralized environment.Global online training will provide SAP CRM Functional Online training by our experts and also provide documents for SAP CRM training which are prepared by our top professionals. we also provide online trainings as well as corporate trainings based on the based on the students demand at flexible hours.

Mode of Training: We provide the Online mode of training and also provide corporate, virtual web training.

Duration Of Program: 30 Hours (Can Be Customized As Per Requirement).

Materials: Yes, we are providing materials for SAP CRM training.

Course Fee: Please Register in Website, So that one of our Agent will assist You.


Prerequisites of SAP CRM Training:

  • Knowledge on  Agile Methodology, Continuous Integration, Kanban.
  • Basic knowledge on SAP Insurance & Scrum.
  • SAP functional consultants can learn SAP CRM Training.
  • Freshers also can learn SAP  CRM Functional Online Training.

SAP CRM Training Course Content:

sap crm training course content

Global online trainings offers best SAP CRM training with most experienced professionals. who are new to e-learning can watch below sample video to understand how an online training session can be conducted. For full details about the course please register yourself in the website.

Overview SAP CRM Functional Online Training:

  • In SAP CRM Training, as the business environment is getting competitive, the focus of a majority of companies has been on one of its most important assets customers.
  • Global Online Trainings runs the web SAP CRM Training path below the tutelage of nice challenge rely experts and all the instructions are carried out on 100% digital interactive platform. To understand extra details about the net training touch help desk nowadays.
  • Companies, both of all shapes and sizes, are progressively utilizing a reasonable programming answer for make to various necessities of clients which are effortlessly adaptable, easy to understand, can be coordinated completely and can be actualized in a problem free manner.
  • When you are doing the real time project if there is any problem in the job. We can solve the problem. We are providing the expert trainers if there are any question and if any problem raises in the real time projects. Global online trainings will provide the best SAP CRM online training. If you have lack of skills on your project support our trainers will help you.

In SAP CRM there are two types,

SAP CRM Functional TrainingSAP CRM Technical Training

  • SAP CRM Functional Training as a characteristic of the SAP Business Suite offers the lot that businesses need to drive a creative client relationship administration. The SAP CRM Training arrangement underpins support, contract, plus administrations forms through a variety of collaboration channels also gives flexible and favorable examinations as the cause for business choices. The SAP CRM Functional Online Training educational modules are planned along these illustrated key territories.
  • SAP CRM Training provide an wide selection of programming planning as a part of SAP Business Suite which is open and flexible also can assort sorts of functioning frameworks, applications, equipment stages moreover databases from a big segment of the merchants. SAP CRM Training is one of the important planning that is given in this set. SAP CRM depends on SAP NetWeaver that can be used for custom development and management with various frameworks and applications.
  • Client Relationship Management (CRM) is a business methodology that intends to upgrade client associations keeping in mind the end goal to amplify the accomplishment of the business.
  • A model and process for dealing with an organization’s associations with present and future clients in an efficient manner.
  • This stays completely associated with your clients and empowers to convey the sort of items and administrations that clients genuinely require.
  • In this manner giving every one of these advantages, CRM expects to make lasting and creative associations with clients SAP CRM Functional online training is one of the best online training support from India.

SAP Business Suite in SAP CRM Training:

SAP CRM Functional online Training

To deal with the whole esteem chain crosswise over business systems. Open and adaptable, supporting databases, applications, working frameworks, and equipment stages from most real sellers.

Following SAP arrangements are the constituents of SAP Business Suite:

  • SAP CRM – Customer Relationship Management
  • SAP PLM – Product Lifecycle Management
  • SAP SCM – Supply Chain Management
  • SAP SRM – Supplier Relationship Management
  • SAP ERP – Enterprise Resource Planning

Customer Relationship Management:

  • SAP CRM Functional Online Training at Global Online Trainngs-CRM is characterized as adjusting business methodology, corporate culture and association, client data and supporting data technology so all client communications advance a commonly gainful connection between every client and the undertaking. Primary, client relationship administration is a business methodology, however it is a business system empowered by propels in innovation.
  • Across the board execution of client data, Enterprise Resource Planning (ERP) frameworks, deals constrain robotization and incorporated purpose of-offer frameworks have made client data promptly accessible in huge volumes.
  • Diminished expenses and larger amounts of execution for database administration stages empower us to access this client data and increase new bits of knowledge into our clients and their conduct through a variety of investigation strategies.

Web UI Configuration Overview:

  • In SAP CRM Training the framework is basically built based on components and each component has its own duty and each component is also a reusable component. So every component has specified function and it is also reusable so combining these application is built which will combine multiple components ensure the screen.
  • So basically whatever we see when we log into the application is a combination of different components which are built to handle the web applications.
  • Each component has its own functionality and every component is UI component moreover they are all reusable so that’s the best future which is provided by SAP.
  • Each component is reusable which means if you develop the particular functionality for once you can reuse it in a number of places using the same component.
  • So what is this component exactly any software for that matter needs to have its functionality divided into different modules so here modules are known as components and each component has its own functionality.Global Online Training offers best training for SAP CRM Training by best industry experts.
  • So this is the common thing which is done any kind of software where we have a large functionality and we subdivide them into different modules so likewise here the SAP CRM product is divided into different components which have their own functionality.
  • So when the application is launched it contains a set of components which are used to deliver combine functionality which will have a meaningful business outcome. When the application is launched this is a combination of different components which are related to each other in the business terms. Global online trainings will provide best online training for students based on the student demand at flexible hours.
Basic  Framework in SAP CRM Training:
  • SAP CRM Training at Global Online Trainings- It is basically a web application for which the backend is a BSP application. So here for any web application to run we need a application server or a web application server which in our case is the SAP NetWeaver application server which take care of handling the request from user and also giving the response to the user so for that matter here the application which is shown to the end user is basically run on a browser.
  • So for this to be possible the response which is given by the application server should be in a format which a browser can read and that is made possible by the BSP application which converts the PHP tags into HTML tags and give the output to the user.
  • So here the request in response cycle is handled by the application server and the response is sent to the user based on the request which uses this, So this process of request and response is known as a round trip, So round trip is the process where user triggers an action which sends some data to the application server with the action details as well and the application server will process the request and written a response with the details requested by the user.

Web Client architecture model is designed with various software layers,

  • Presentation Layer
  • Design Layer
  • Business Objective Layer (BOL)
  • Generic Interaction Layer (GenIL)
  • Business Logic (APIs)

This is the architecture is structured we have different layers which does different work and demarcation between the business logic and the presentation logic is also presented using these layers. 

Web Client Architecture in SAP CRM Training :

SAP CRM Training

The description of the each layer,

Presentation Layer:

SAP CRM Training at Global Online Trainings-The presentation layer is responsible for displaying the application so this is the layer which will interact the end user in terms of getting the request from the end user and also sending the response back to the end user.

The end user here basically interact with the browser so here the browser is our client but still we talk about end user because the person who does the action is the actual user who uses the application.

Design Layer:

Design layer is located between the presentation layer and the Business Object Layer (BOL) layer as we have already discussed this layer is fully responsible for changing UI settings.

Business Object Layer (BOL):

Business Object Layer (BOL) is basically the important layer which will cache the data it also transfers the data to generate contraction layer and it guarantees the separation of away and the underlying business logic. So BOL layer provides the demarcation between the business logic and the UI logic.Global Online Training provides best and quality real-time corporate training for SAP CRM Training with reasonable price. 

Generic Interaction Layer (GenIL):

Generic Interaction Layer essentially does is it connects the BOL layer with APL layer. So this layer is required because this acts as a dispatcher, so basically whenever you try to, For example, create a business partner so BOL will ask GenIL to create the business partner, So GenIL has to decide which API to call so to find out the right API the GenIL exists, so GenIL is responsible for finding the right API for the right object and dispatching the request from BOL layer to the API layer. Then API layer will take care of the request handle it then send the response back to the GenIL layer and GenIL layer will in turn send the response back to the BOL layer and to the presentation layer.Global Online Trainings is the best place to learn SAP CRM Training.

Business Logic (APIs):

SAP CRM Training at Global Online Trainings-The API layer is basically to assist the GenIL layer to do whatever the operation we are intending to do on the data so here the API layer is essentially containing the business logic and it is going to assist GenIL layer in helping it with doing the operations based on the business object. So API layer is the actual layer where the business logic is present and it assists GenIL layer in doing the operations on the data.

Features of SAP CRM Training:
  • It covers exceedingly critical clients centered business regions like deals, promoting.
  • SAP CRM Training comes as a piece of SAP Business Suite that can be utilized for successfully dealing with the client relationship.
  • It can be utilized on different client communication channels including the Internet, Mobile Clients and Interaction Center.
  • An indispensable segment of SAP CRM, CRM investigation can be utilized for social event essential data about clients and dissect this knowledgebase to pick up bits of knowledge into different key decision making and operational process.
SAP CRM Training Marketing:

There are broad promoting functionalities with SAP CRM Training. In fact, with SAP CRM Marketing usefulness, you can without much of a stretch computerize the arranging and execution of your showcasing endeavors.

In addition, you can likewise quantify visit showcasing endeavors. SAP CRM Middleware Training encourages the incorporation of essential capacities that are identified with showcasing on an interface that can be effectively designed and is easy to use.

  • Marketing Planning
  • Lead Management
  • Campaign Management
  • Market Analytics
  • E-Marketing
  • Customer Segmentation

SAP CRM Training Sales and Service:

  • The SAP CRM Training Sales module is very much prepared to deal with client contact anyplace, whenever. Also, organizations can pick among various CRM Sales usage, including Field Sales, E-Selling, Enterprise Sales and Telesales.
  • Enable the deals to power of your business to be more viable and effective in working.
  • Help give all important data that can be utilized for making a move and keeping up profitable exercises.
  • Help in deals determining and investigation that can be utilized for gathering authentic data and subsequently foresee future deals.
  • SAP CRM Training at Global Online Trainings-For guaranteeing the proficiency of the business division of association SAP CRM Training Sales incorporates opportunity and pipeline administration of different procedures that can without much of a stretch prompt institutionalization of a portion of the prescribed procedures for the organization.
  • SAP CRM Training Service causes organizations react to client’s inquiry, appropriate from the setup of the request arrange till the charging stage.
  • SAP CRM Training Functional Course is likewise to a great degree useful for organizations at it help them with citation creation and preparing, benefit arrange creation and portion of field benefit agent.
SAP CRM Technical Training:

In SAP CRM Training, Prerequisites for learning SAP CRM Technical Training need have ABAP knowledge and you would be having fundamental knowledge of SAP. So you have knowledge on ABAP and SAP you can easily understand the SAP CRM Technical Training course. Join interactive SAP CRM Technical Training from Global Online Trainings where the classes are taken by best and skilled subject matter experts with best possible industry exposure so that the students can learn the course with optimum business insight and professional updates.

Cloud for Customer (C4C) training is a CRM application worked by SAP on cloud utilizing the Hana stage. The primary purpose behind SAP to dispatch this CRM application on cloud is to contend with SAP C4C is rising forcefully in the market. It will be an additional preferred standpoint for the general population who learn SAP C4C Training. Because it has high demand in the market.

In C4C Training there are two types, in the next generation people who search for the SAP C4C training can also search for the following courses,

  • C4C Functional Training
  • C4C Technical Training or SAP C4C SDK Training.
SAP Hybris Training:

Hybris is a Java spring framework based,close source,e-commerce solution for the enterprise level customers.SAP Hybris Training is predominately used as a full end to end ecommerce solution,but use as a Product or Content Management System is also possible.Likewise,Hybris has extensive data and order management capabilities that can be combined or used in a standalone fashion.The base architecture is the platform,which realizes functionality to the end user via Modules and Extensions that are presented to the end user by the Frontend. Global Online Trainings provide best online and corporate training for SAP CRM Training and  many courses and we also provide job support as well.

SAP SD Training:

SAP Sales and Distribution is one of the most important application areas in the SAP ERP System.SAP SD CRM Training application caters to the business processes associated with customer order fulfillment .SAP SD Training has several components offering the various functionality for example there are components for pricing which control how prices and costs are determined in the sales transaction,availability check which controls how product stocks allocated to orders from various customers .Credit management which check the credit worthyness of the customer before the transaction is permitted.SAP SD CRM Training as many modules.Sales and Distribution master data includes data of customer master,material master,pricing conditions,record output records and credit management from all the entire process entire flow is been recorded in this Master data module.Global Online Training is rich in providing the SAP CRM Training material by the industry experts.


Conclusion for SAP CRM Training:

SAP CRM Training can be best portrayed as a business methodology that can be utilized for advancing client communications. As it were, it can be utilized for understanding clients better. The average SAP customer relationship management consultant salary can be up to 626,118. Global online trainings provide best online training and corporate training by top industry trainers we also provide project for the course with reasonable price at flexible timings.

Online Trainings
Review Date
SAP CRM Training