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SAP IT Infrastructure Management Training

SAP IT Infrastructure Management Training

SAP IT Infrastructure Management Training Introduction:

SAP IT Infrastructure Management captures and manages all components of your IT infrastructuer, such as computers, printers and servers, in a central Configuration Management Database . This supports IT service management according to the IT Infrastructure Library (ITIL) recommendations. CMDB displays the infrastructure data of SAP and non-SAP environments, completely and transparently.

With Global Online Trainings the SAP IT Infrastructure Management Training is coordinated by best industry experts and the SAP IT Infrastructure Management tutorial is prepared with best industry updates for offering participants best professional insight over modules. The training is available for individual and corporate batches. To know more about this online SAP training course contact reach at helpdesk of Global Online Trainings today.

SAP IT Infrastructure Management Overview:

  • SAP IT Infrastructure Management Training captures and manages all components of your IT infrastructure, such as computers, printers and servers, in a central Configuration Management Database (CMDB).
  • This supports IT service management according to the IT Infrastructure Library (ITIL) recommendations.
  • CMDB displays the infrastructure data of SAP and non-SAP environments, completely and transparently.
  • You can base reports, such as componenten availability and performance, on this data. The database provides complete system and device information to Incident Management and Change Management, and for IT component monitoring.
  • Infrastructure data is captured and monitored automatically, without the installation of agents. SAP IT Infrastructure Management Training only uses standard protocols, which are supported by the IT infrastructure objects, and are delivered by their manufacturers.
  • These include, for example, the Simple Network Management Protocol, and Web-Base Enterprise Management .

Implementation Considerations of SAP IT Infrastructure:

SAP IT Infrastructure Management Training is integrated into SAP Solution Manager by an adaptor. Some functions are therefore only available if you buy the SAP Solution Manager Add-On for SAP IT Infrastructure Management, and use the application with SAP Solution Manager. For more information, see the SAP Service Marketplace

Integration:

  • If you use the integration of SAP IT Infrastructure Management Training with SAP Solution Manager, you can use the CMDB repeatedly, to simplify data management, reduce costs, and reduce the risk of data conflicts.
  • SAP IT Infrastructure Management Training is connected to SAP Solution Manager by the SAP Solution Manager configuration settings. Detailed configuration of SAP IT Infrastructure Management is performed in its own user interface.
  • For more information about the installation and configuration of SAP IT Infrastructure Management with SAP Solution Manager, see the installation and configuration guides in the SAP Service Marketplace

Features of SAP IT Infrastructure Management:

The following functions are based on the infrastructure data in the CMDB:

Detailed IT infrastructure display

You can display the SAP IT Infrastructure Management Training components structured, and show the hierarchical relationships between the components. There are various display formats, such as lists and dashboards. You can also filter, sort or group the data by various criteria. For further information, see Displaying Infrastructure Data

Creating reports in the IT infrastructure

You can create various reports to analyze the CMDB data, and send them to specified recipients, automatically. There are various possible output formats. You can also analyze which was put in the CMDB via integration with a help desk or monitoring instrument, to create reports. For more information, see Reporting.

If you use SAP IT Infrastructure Management Training with SAP Solution Manager, the following functions are also available:

Integration with IT Service Management in SAP Solution Manager

In IT Service Management, you can access the objects in CMDB, and assign service requests such as incidents or changes to configuration elements (CIs). This increases the practical value of both IT Service Management and the CMDB, in which additional data is saved.

Integration with technical monitoring in SAP Solution Manager

In technical monitoring, you can access the CMDB objects, and, for example, capture additional data, such as the current processing status, with various difficulty steps, in the CMDB. SAP IT Infrastructure Management also sends alerts and other event messages to SAP Solution Manager, which you can display and process in technical monitoring.