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Scom Course Content

System Center 2012 Operations Manager
  • History and evolution of System Center
  • Differentiate between each of the System Center 2012 products
  • System Center 2012 licensing
  • Purpose and function of Operations Manager 2012
Planning for Service Monitoring
  • ITIL and MOF
  • Designing the service monitoring process
  • Documenting the service monitoring process
Planning an Operations Manager 2012 Deployment
  • Operations Manager 2012 core components
  • Designing for High Availability
  • Core hardware and software requirements
  • Designing network device monitoring requirements
  • Designing UNIX/LINUX monitoring requirements
  • Designing Windows-based monitoring requirements
Deploying Operations Manager 2012
  • Environmental prerequisites
  • Installing Operations Manager 2012
  • Verifying Operations Manager 2012 installation and additional configuration
  • Creating and using run as accounts
  • Implementing Active Directory integration
  • Designing and implementing role-based administration
Deploying the Operations Manager 2012 Agent
  • Operations Manager 2012 Agent
  • Deploying the Operations Manager 2012 Agent
  • Understanding Agent Failover
Monitoring (Management) Pack Deployment and Administration
  • Monitoring (management) packs
  • Most commonly used monitoring (management) packs
  • Modifying and expanding monitoring (management) packs: overrides
  • Monitoring (management) pack administration best practices
Monitoring (Management) Pack Tuning
  • Alerts
  • Tuning a monitoring (management) pack
  • Using Operations Manager baseline monitors and rules
  • Documenting changes to monitoring (management) packs
Monitor Administration
  • Operations console – monitoring pane
  • Alert administration
  • Exploring agent-based monitoring
  • Customizing the monitoring pane
Advanced Monitoring
  • Monitoring network devices
  • Monitoring UNIX/LINUX-based computers
  • Monitoring .NET-based applications
  • Expanding Operations Manager 2012 monitoring
Reporting
  • Using Operations Manager 2012 reporting
  • Administering reports
  • Customizing reports
Notifications and Operations Manager 2012 Maintenance
  • Alert notifications
  • Designing maintenance and disaster recovery